Services

What is ROCOLcare?

ROCOLcare is the premium service package for the food, clean and associated industries that offers the following features and benefits:

• Increased Efficiency-Increased lubricant efficiency, improvement in plant productivity and reduction in costs.
• Risk Reduction-Establishes all your lubrication requirements and ensures contamination free lubrication.
• Rationalisation-Rationalises your lubricant usage and reduces your on-site stock holding.
• Full Audit Compliance-ROCOL is the UK’s first ISO 21469:2006 certified lubricants manufacturer. ISO 21469 is a globally recognised hygiene certification that ticks an important box for auditors as it provides credible, independent assurance that all ROCOL products are formulated, manufactured and supplied hygienically and safely.
• Training-Best practice lubrication training is available.

• FOODLUBE Products

  ISO 21469 certification ensures traceability and is a globally recognised hygiene certification that ticks an important box for auditors. It provides credible, independent assurance that all ROCOL products ae formulated, manufactured and supplied hygienically and safely. Full audit compliance for major supermarkets, European Food Safety Inspection Service (EFSIS) and the British Retail Consortium(BRC).

  All products in the FOODLUBE range:

  • Are ISO 21469 certified
  • Are NSF h1 registered for incidental food contact
  • Are manufactured only from F.D.A. listed ingredients

  • Do not contain mineral hydrocarbons
  • Do not contain genetically modified ingredients
  • Do not contain nut oils or synthetic glycerides/esters derived from nut oils
• Survey

  The Customised Lubrication Survey:

  • Is a bespoke survey of all the individual plant lubrication requirements
  • Is a detailed photographic/visual survey of the full manufacturing facility
  • Compiles the information which is presented in a customised folder

  This in-depth survey is recognised by audit bodies e.g. EFSIS or BRC. It is carried out by a local ROCOL® lubrication specialist and all ROCOL Sales Engineers are high calibre-qualified engineers who are focussed on improved efficiency and cost reduction.

  The Lubrication Survey results in:

  • The right lubricant, correct application-efficient usage
  • Extended lubrication frequencies
  • Rationalisation of lubricant stock
  • Recommendations on best practice application methods & efficient lubrication frequencies
  • Plant efficiency with reduced downtime
  • Audit compliance
• Lubrication Management

  The ROCOLcare® Folder

  All ROCOLcare customers receive their own folder. This folder can be used as a working document and an essential tool in the audit trail.

  • Survey-contains hard copies of the initial comprehensive survey and can be updated regularly with the ongoing completed lubrication task reports
  • Archive-this folder now becomes an archiving document and can be used as an audit master
  • Information-all relevant ROCOL® specific information can be stored in one designated area. e.g. technical bulletins, data sheets and other relevant information.

  ROCOLcare® Software

  All ROCOLcare customers have access to an online web-based bespoke ROCOL®
  lubrication management software system.

  • Sentinel is easy to use, intuitive software
  • No downloads or additional software is required
  • Users have access to an up to date, live lubrication management schedule
  • More than one user can access the schedule at the same time
  • All information and reports can be viewed online or in a printable version.
  • Secure, military grade security activated
  • Scheduling-day to day management of all lubrication tasks
  • Lubrication History-offering access to a complete audit trail
  • Reports/KPI’s-instant access to bespoke printable and online reports.
• Plant Management

  ROCOL® drives ‘Best Practice’ plant management and can improve business performance for all customers through a professional and structured approach to Plant Management. ROCOLcare customers are offered a range of services including;

  Stores Management and Handling

  • Storage cabinets and storage units – a selection of ROCOL storage options are available giving easy access to ROCOL products and maintaining stocks are the correct levels.
  • Lubricant equipment-ROCOL offers ROCOLcare customers advice and provides the correct equipment that should be used for efficient and safe use when handling, transporting and applying lubricants.

  Signage and Labelling

  • Equipment labelling for lubrication ease – every lubrication point can be labelled with metal detectable labels indicating the correct lubricant to use.
  • Signage indicating application & product – bespoke customer signage can be designed demonstrating which ROCOL product should be used on the correct application.

  Standard Operating Procedure (SOP)

  • Wallboards that visually simplify the selection of the correct lubricant from the stores demonstrated through detailed photography showing the specific machine lubricated.

  Anti-Slip Flooring and Line Marking

  • ROCOL offers a complete on-site safety survey and complete range of products to prevent potential slips, trips and falls.

  Waste Disposal

  • Preferential rates with registered waste disposal companies.

  Lubrication Equipment

  • Preferential rates for lubrication equipment.

  Automatic Datasheet Uploading

  • Automated electronic notification of the latest TDS or MSDS.
• Training

  Fundamentals & Importance of Lubrication

  • ROCOL® offers certified training for all Technical Operatives resulting in improvements to Technical Operatives/Operators lubrication awareness.
  • Lubrication is an essential element of an efficient maintenance programme – this is emphasised in the training.
  • The training programme can link to your Standard Operating Procedures
  • Involves hands on learning, improving the level of understanding, increasing
    knowledge and encouraging confidence.

  Flexible Approach to working in Partnership

  • On site at ROCOL House Training Academy or a schedule of training sessions at your facility
  • Set up of remote training facilities
  • Tailored for varying skills sets e.g. Apprentices, Fitters, Operators etc
  • Adapts to complement existing employer training programmes e.g. NVQ induction or TPM

  ROCOL Experience and Customer Commitment

  • Professional and highly qualified ROCOL trainers
  • Premium standard of training offered to all ROCOLcare® customers
  • Individually tailored programmes to suit all Technical Operatives requirements ranging from “The Essential Principles of Lubrication” to “Train The Trainer” courses
• Technical Support

  On & Off Site Support

  • ROCOL® has a UK based manufacturing and development facility with an “open house” policy
  • All ROCOL products are developed,manufactured, passed through a stringent QC
    process and despatched from the ROCOL UK manufacturing site
  • ROCOL is renowned for extensive in-house laboratories supported by a team of senior
    chemists using specialised laboratory equipment
  • ROCOL technical support team – is made up of a combination of knowledgeable chemists and professional engineers
  • ROCOL sales team are highly skilled engineers with a wealth of industry knowledge
    providing innovative solutions for all lubricant applications
  • ROCOL offers technical support through the dedicated 24 hour help line
  • ROCOL Pilot Plant – has the flexibility to develop bespoke products depending on the
    requirements.

  Testing & Analysis

  • In-house expertise of dealing with contamination issues, full spectrum and problem analysis
  • Full range of testing and analysis laboratory equipment – ROOT cause analysis solutions offered
  • Extensive mechanical lubricant testing equipment e.g. Salt Spray, Timkin, SRV, EMCOR and SKF
• Service Engineering

  ROCOL has a dedicated team of Service Engineers

  All ROCOL Service Engineers;

  • Have a wealth of engineering industry expertise and on-site knowledge
  • Are highly qualified engineers and can be used as an additional valuable resource
  • Have the flexibility of full or part-time service
  • Have SAFE CONTRACTOR certificate
  • Have Safety Pass Alliance-SPA Passport
  • Provide a completely personalised service for individual plant requirements
  • Recommend modifications and installations for lubrication equipment
  • Demonstrate a proactive approach to preventative lubrication management
  • Are skilled in identifying problems and creating bespoke solutions
  • Provide detailed reports following every visit
  • Report mechanical faults
  • Recommend modifications and installations for lubrication equipment
  • Are skilled to carry out installation tasks and
  • Condition Monitoring
  • Suggest and offer solutions on enhancements in working practices

  ROCOL becomes an integrated part of your engineering team

  • Complete confidence that the correct lubricant is being used at the right time and in the right place
  • Assurance that all preventative maintenance is top priority on your facility
  • Peace of mind that lubrication maintenance programmes are effective and efficient.

  Scheduled Review Meetings

  • Agree and review jointly agreed performance measures
  • Continuous ongoing advice and assistance on all preventative lubrication maintenance