All Purchase Orders placed by ROCOL are subject to Terms and Conditions found at the ITW website, available here.
In addition, Purchase Orders are also subject to AS 9100 Supplier Requirements – Suppliers are required to fulfil all applicable terms.
Right to Access: ITW ROCOL, our customers, and all applicable regulatory agencies have the right to enter the supplier’s facility to review all processes and records that relate to any ITW ROCOL purchase order or contract previously processed or currently in process. Entry will be with appropriate prior notification and to planned and agreed upon arrangements.
Notice of Nonconforming Product: Detection of a nonconforming product regarding any order (currently in work or previously shipped) must be promptly communicated to ITW ROCOL Quality Assurance.
Counterfeit / Unapproved Parts: The Supplier shall develop and maintain a method for the identification, detection, and removal of counterfeit or unapproved material from their system. Where it is determined that suspected counterfeit or unapproved material has escaped the Suppliers facility, ITW ROCOL Quality Assurance shall be immediately notified.
Flow Down to External Providers: ITW ROCOL Quality Assurance shall be notified and approval provided prior to outsource of any work to Sub-tier suppliers. If any order is approved for outsource to your suppliers, all applicable requirements and specifications, including specific customer requirements, must be flowed down (including all applicable key characteristics) to each sub- tier supplier used.
Personnel Awareness: Supplier shall insure personnel related to the issued PO are aware of their contribution to product or service conformity, their contribution to product safety and the importance of ethical behaviour.
Please confirm receipt of each order and the delivery date via return email as soon as possible.
Please email certificate of analysis for all products to: firstname.lastname@example.org.
:- email@example.com or alternatively leave a voicemail message on:- 0113 232 2704, stating No of Pallets and P.O Number. (we will only call back if there is a problem with the date/time requested).
Delivery times are Mon – Thurs 8am – 12pm & 1pm – 3pm, Friday 8am – 12pm.
NO PM DELIVERIES ON FRIDAY (unless otherwise agreed).
Deliveries not booked in may be refused without any liability to ROCOL.
All tanker deliveries are required to arrive AM unless otherwise agreed.
All hazardous tankers are required to arrive at 1pm and must have a vapour return line for off-loading purposes or
delivery will be rejected without any liability to ROCOL.
All charges for pallets/freight etc. must be shown on the Order Acknowledgement. If not, we reserve the right to none payment
of these charges.
All vehicles delivering to Goods In should not exceed 5m due to on-site height restriction.
If you can’t find what you’re looking for then please do not hesitate to contact us, we’ll be glad to help.